1.About Shipping
HOW About Shipping cost?
All product on our Web are freeshipping.
*How can I trace my order?
Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your packages as well as the website in which you could trace your order.
most our items will ship by ems. it only take 5-8 days to delivery.you may track the tracking number here :http://www.ems.com.cn/english-main.jsp
*How Long Will It Take To Delivery?
Total delivery time is composed of two parts. The first part is the processing time.This is the time from when your payment is received to when we gather up all the items and pack them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Standard shipping normally takes 5-10 days, and express shipping normally takes 2-4 days. Processing takes 1-2 days normally.
* Are the packages insured?
Shipping with couriers is insured and trackable online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery.
We offer Shipping Insurance to protect your package against any lost or damaged shipments. Any missing issues reported, we will reship your order immediately
Can i ship by UPS,DHL or TNT?
Yes,if you went ship by TNT,UPS.DHL,please contact us.The premise is the goods you ordered should be over 21kgs.But TNT,UPS,DHL are expensive,we are sorry that you should pay an extra shipping cost.
Contact Email: nfljerseysupply@gamil.com
How Do I Save On Shipping?
Due to the high price of international shipping, we suggest our customers to buy everything they want in one order. That way, the per-item shipping cost could be minimized. And if you buy more at a time,you will get more cut on shipping cost.
2. How To Pay
Payment Methods
There are four ways in which you can pay for your Nfljerseysupply.com orders:
Credit Card
Western Union
Pay with Credit Card
As credit card is widely and it's safe,we accept credit card.
The Credit Card payment is a secure Internet payment way,is supplied by Ctopay Company (www.ctopay.com) which was a legitimate company after registration and certification.
We will 100% guarantee your payment safe,because we can't get the payment until after you receipt of the goods 15-30 days.
if you want to pay other way,pls contact us:
Email: nfljerseysupply@gmail.com
MSN:nfljerseysupply@hotmail.com
Paying with Western Union:
We are also happy to accept Western Union payment for most orders. Due to the timeliness and convenience of the payment for us, we offer a 6% discount to the total of your order (shipping included).
For Western Union payments
First Name: Rui
Last Name: Li
City: Putian
Country: CHINA
Code:351100
IMPORTANT NOTICE: Please email your ORDER NUMBER, WESTERN UNION CONTROL NUMBER(MTCN), ORDER number, SENDER'S FIRST and LAST NAME, to: nfljerseysupply@gmail.com after you send payment through Western Union.
Western Union/Bank Transfer fee
Is paying by bank transfer/western union free?
No,they are not free.
You may have to pay a fee when the money is sent to Nfljerseysupply by Western Union/Bank Transfer.
If you pay by bank transfer,please ask your bank to provide you with clear details so you can account for this fee when you pay. For example, if you are paying for a Nfljerseysupply order of $500, and the bank will charge $50 to transfer, please submit for the transfer $550. If you only submit $500 then the payment that arrives with us (in this example) will only be $450 and we won't be able to send your full order.
Nfljerseysupply pays for any bank currency conversion fees within China Merchants Bank. You can submit bank transfer payments in any currency.
if you pay by western union,you need to go to an western union branch.Please also ask them to provide you clear details so you can account for the fee.Please submit the amount including transfer fee.
3.How Can I Return A Faulty Item?
Return Policy
We will give a full refund only if the item you receive is different from the description. A Refund will be given after the item is received back to the store. It must be returned within 3 days of receipt and in the same condition it was sent in. You must contact us before shipping any items back. We will not refund shipping costs and do not reimburse for shipping back to me.
TIP:Please do not send faulty goods back without discussing with us.It is very hard for us to handle a package without any necessary order information.We will also give you some instructions for returning goods from your country to China.
